top of page
Lead presentations during meetings

Team Leading 

This two-day interactive course is designed to equip new and aspiring team leaders with the core skills and confidence to lead teams effectively. Participants will explore the key responsibilities of a team leader, develop self-awareness and emotional intelligence, and build practical techniques for motivating others, giving feedback, managing performance, and navigating difficult conversations. Through a blend of practical exercises, group discussion, and real-world application, this course builds the mindset and capabilities required to lead with impact and authenticity.

Copy of Level 5 Content (7).png

Overview:

​​

  • The Role of a Team Leader

  • Responsibilities and expectations

  • Transitioning from team member to team leader

  • Understanding Leadership

  • Leadership vs management

  • Leadership styles

  • Emotional Intelligence for Leaders

  • What is emotional intelligence?

  • The 5 elements of EI (Goleman Model)

  • EI in team dynamics and conflict resolution

 

Managing Performance and Setting Expectations

  • Goal setting (SMART)

  • Monitoring progress and holding people accountable

  • Addressing underperformance early

 

Motivation and Engagement

  • Understanding what drives people (Intrinsic vs Extrinsic)

  • Applying motivational theories (Maslow)

 

Giving Feedback with Confidence

  • The importance of regular feedback

  • Models for feedback delivery (AID)

  • Creating a culture of continuous improvement

 

Handling Challenging Conversations

  • Common types of difficult conversations (conflict, performance, behaviour)

  • Staying calm and constructive

  • Using structured frameworks to prepare

​

Outcomes

​

  • Understand the role and key responsibilities of an effective and successful team leader

  • Apply different leadership styles and use emotional intelligence in everyday management situations

  • Set clear goals, manage individual and team performance, and motivate members to achieve results

  • Deliver constructive and actionable feedback with confidence and clarity

  • Handle challenging conversations with professionalism, empathy, and a focus on positive outcomes

​

courses starting from:
£3495 (PLUS VAT)

Groups up to 8 people 

Duration: 2 days

Pricing includes profiling tools and digital courseware

Enquire about this course:

bottom of page