
Managing Mental Health in the Workplace
This training course equips managers with the knowledge, confidence, and practical tools to identify, support, and manage mental health challenges within their teams. It includes interactive discussions and scenario-based exercises to help create a psychologically safe and supportive workplace culture.

By the end of the course, you will be able to:
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Understand what mental health is and how it impacts workplace performance.
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Recognize early signs of mental health issues.
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Confidently approach and support employees experiencing distress.
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Apply legal and ethical considerations regarding mental health.
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Promote a mentally healthy workplace culture.
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Know when and how to refer employees to professional or internal support.
Course Modules
Introduction to Mental Health in the Workplace
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Definition of mental health, stress, and wellbeing.
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Common workplace stressors.
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Myths vs. facts about mental health.
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The business and human case for mental health awareness.
Recognising Signs and Symptoms
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Behavioural, emotional, and physical signs of distress.
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Impact on team dynamics and performance.
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Difference between short-term stress and ongoing mental health conditions.
Having Supportive Conversations
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Preparing for a mental health conversation.
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The “ALEC” model (Ask, Listen, Encourage, Check-in).
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Language to use (and avoid).
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Maintaining confidentiality and trust.
Supporting and Managing Employees
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Adjustments and accommodations (flexibility, workload management, etc.).
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Balancing empathy with performance expectations.
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Signposting to HR, EAP, or external services.
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Managing absence and return-to-work plans.
Building a Mentally Healthy Team Culture
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Promoting psychological safety.
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Encouraging openness and reducing stigma.
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Embedding wellbeing in team meetings and performance reviews.
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Recognising manager boundaries and self-care.
Legal and Organisational Responsibilities
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Overview of UK Equality Act and employer duties.
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Risk assessments and reasonable adjustments.
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Documentation and confidentiality.
