Emotional Intelligence (EI or EQ) is a critical leadership skill that enables team leaders to manage themselves and their relationships with others more effectively. This course equips team leaders with practical tools to develop emotional self-awareness, strengthen interpersonal communication, and lead with empathy and resilience. Through interactive exercises, self-reflection, and real-world case studies, team leaders will explore the five core components of emotional intelligence and learn how to apply them in managing diverse teams, resolving conflict, and creating a positive work environment.