Effective
Communication
The ability to communicate effectively is a key skill; communication and social interaction are fundamental to business success. This event is designed to develop your capability in delivering positive and persuasive communications.
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Making a positive and lasting first impression
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Understanding the communication process and overcoming barriers
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Analysing your communication profile and development areas
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Exploring different ways we communicate, including managing state and thinking processes
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Applying creative thinking and problem-solving frameworks (5 Whys, Fishbone)
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Gathering and evaluating data to make informed decisions and select the best options
COURSE OUTCOMES
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Know how to make a powerful impression and communicate with impact
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Identify and overcome barriers to effective communication
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Apply creative thinking and problem-solving techniques to challenges
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Use data and structured approaches to make confident, informed decisions