Assert Yourself To Build Confidence
Assertiveness is the antidote to fear, shyness, passivity and even anger, so there is an astonishingly wide range of situations in which this training is appropriate. It can be stressful if you feel you cannot tactfully and effectively speak out. Assertive communication can strengthen relationships and inspire respect. This thought provoking practical workshop will encourage you to contribute more fully to any
discussion.
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Confidence and belief
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Recognising assertive, passive and aggressive behaviour
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Levels of assertion
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Using body language and voice
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The power of words
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Making and refusing requests
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Preparing and delivering an assertive message
COURSE OUTCOMES
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Make confident requests
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Say no when you need to
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Behave in a congruent manner
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Trust your judgement
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Take ownership of your feelings and behaviours